Active Ingredient: Isotretinoin
The team was a pleasure to work with and the results were fantastic.
Thumbs Up exceeded our expectations for a first time project. Calling our donors was not a decision that we took lightly.
The training Thumbs Up provides their callers is impeccable. The callers are attentive and gracious to our donors.
They absorbed the extensive information we provided with ease and made a true effort to understand our brand and our goals. In addition, the reporting by Thumbs Up staff is always timely and accurate.
We would gladly work with them again. We received outstanding service from the very beginning planning meetings, through the calling period and long after final reports were submitted. The return on investment was great.
We saw the return of many lapsed donors that we had not been able to reach in a number of years. They proactively provide ideas and forward thinking strategies that assist us in achieving our revenue goals.
As an example, Thumbs Up recommended conducting a benchmarking test utilizing a cultivation call to our Single Ticket Buyers prior to the subscription call, and results proved successful.
Our primary goal was to new donor acquisition for a variety of areas within the hospital. The results have been just what we hoped for. Kari and her team gave us solid projections for both contact and conversion rates.